One Card Services

One Card Services

One Card Services manages the picture identification card that members of the University of Richmond community use to access meal plans, University buildings, computer labs, SpiderCard accounts, and library resources.
One Card Services

Most of One Card’s services can be requested by email or by submitting the required forms at the links provided. Please email (include UR ID#) for the following services:

  • ID Express Photo Submission - New faculty, staff and students may upload a photo for a University of Richmond ID card here.
    • Faculty and staff will be notified when their card is ready for pickup from the One Card Office between 8:30 a.m. and 5:00 p.m. Monday - Friday.
    • Full or part-time, degree-seeking or for credit, certificate-seeking SPCS students are eligible for a University of Richmond ID.
      • First year undergrad students will pick up their ID at orientation.
      • New Law and MBA students will receive their ID during check-in at the Law or Business School.
      • SPCS students and Osher Lifelong Learning members may pick up their ID from the One Card Office between 8:30 a.m. and 5:00 p.m. Monday - Friday. 
  • Replace a Lost Card - We will print a replacement, put the lost card fee on your student account and notify you when your card is ready for pickup.
    • Note: If you picked up a temporary card from URPD, we cannot replace your lost ID until you return the temporary card to our office.
  • Damaged Card - We will print a replacement and call you when ready for pickup. There is no charge for damage replacements.
  • Issues with Card Access or Meal Plan — For immediate service between 8:30 a.m. and 5:00 p.m. Monday-Friday, please call (804) 289-8010 or (804) 289-8478.
  • Meal Plan Purchases/Changes - Submit your request here. You will be notified when your request has been processed. Subject to deadlines.
  • Found a Lost Card? Return to the One Card Office during business hours. If found off campus, please return to the address on the back of the ID card or call the One Card Office between 8:30 a.m. and 5:00 p.m. Monday-Friday to report a found card. We will make an effort to notify the person who lost their card so they can make arrangements to claim their card.

Additional Services

Summer Storage Companies: Wayforth and Storage Scholars

Campus Lofts

Passport Photos


Contact Us

Location: Heilman Dining Center (next to University Post Office)

Hours: Monday–Friday 8:30 am–5:00 pm (Closed on University holidays)

(804) 289-8010

Francine Reynolds
Manager, One Card Services

Dianne St. John
Coordinator for Support Services

Wes Hart
Assistant Manager, One Card Services