Richmond Home

Card Care

Keep your card away from all magnetic fields such as other magnets, TVs, VCRs, and stereo speakers. These can cause your card to become demagnetized, making it unable to function.

Keep your card in your possession at all times and in your wallet or a protective holder.

Report your lost or stolen card to protect SpiderCard account funds.

The One Card is yours to use. However, it does remain the property of the University of Richmond. It is not transferable under any condition and should not be used by another individual. Your One Card should be valued just as you would your driver's license, credit card, or cash.

Do not:

  • Loan your ID to anyone else
  • Use your card as an ice scraper
  • Use your card as a lock opening device
  • Wash or dry your card
  • Alter dates or images printed on your card. This is an Honor Code violation.
Contact One Card Services


(804) 289-8010

Heilman Center
(located next to University Post Office)

Monday–Friday, 8:30 am–5:00 pm
Closed on University holidays